Klick‑Zen for Zendesk
Actionable Zendesk Email Buttons
Actionable Zendesk Email Buttons
Klick‑Zen allows you to add actionable buttons to your Zendesk ticket emails and responses automatically, allowing customers to update ticket properties with the click of a button. Enhance your workflow and save valuable time and resources by having customers update ticket details themselves!
Klick‑Zen provides the ability to have a customer respond to a Zendesk ticket email by simply clicking a button in their email. When clicked, the button will update the ticket as needed, and direct the customer to either a generic "thank you" landing page, or another web-based landing page of your choosing.
Klick‑Zen hosts the button images and the generic landing web page; no additional hosting is required!
The power of Klick‑Zen is almost limitless! Buttons can be assigned to a variety of ticket tasks, such as adding a private comment or updating a ticket field.
Chain the ticket response together with a Zendesk Trigger for even more power - route the tickets to a different department based on the response, or automatically trigger a customer reply!
Simply give your button a title, style it as you like, and then assign one or more actions to it, such as inserting a ticket comment or updating a custom ticket field.
Once the button is created, either paste the button-specific HTML (provided for you) into a Zendesk trigger email template, or insert the button manually into individual ticket responses with the handy Klick‑Zen ticket comment widget.
When a customer receives an email from your Zendesk help center that contains a button, they can click on that button and the actions that you assigned to the button will execute on their ticket. The customer is then redirected to either a web page that you designate, or your customized web page hosted by Klick‑Zen.
Create a fully-functional button with just a few clicks, right inside of Zendesk
Brand your buttons and landing page with your colors, logo, and domain name
Customer updates their own Zendesk ticket automatically; add tags, messages, and more
Use the free LITE version for tiny teams, or enjoy a FULL feature set for less than $30 a month
